Contact our team

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact us any time and we’ll guide you through deposits, withdrawals, verification, site navigation, or active promotions. Reach the team by email, phone, or the in-site chat for prompt, practical answers. We handle routine requests quickly and will escalate more complex issues to specialist staff when needed.

Department	Contact
Customer support	[email protected] (live chat, email and account team; typical reply under 24 hours)
General enquiries	[email protected] (general enquiries, promotions and feedback; response within 48 hours)
Affiliate enquiries	[email protected] (programme sign-ups, reporting and payments)
Phone	+1 416 732 4890 (priority calls Mon-Fri; voicemail outside hours)
Working hours	Mon-Fri, 09:00-18:00; urgent email and weekend support by rota

Email assistance

Email is the preferred way to contact us for detailed requests, account-related issues, or when you need to submit documents or explanations. Please include a clear subject line, your account name or ID, and up-to-date contact details so we can process your request without delay. This helps us respond faster and follow up if we need supporting information.

Contact Form

Name

<label for="email" style="font-size:14px;color:#222;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:14px;color:#222;">Message</label><textarea id="message" name="message" rows="6" placeholder="How can we help?" required style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0b74de;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to reply to most inquiries within one business day. Simple questions are usually handled faster, while complex issues, such as account verification, disputed transactions or technical investigations, may take longer depending on their nature. We’ll keep you updated and provide an estimated timeframe if a case requires extra time.

Feedback

We welcome your feedback, suggestions, and ideas to make our site better for Canadian players. Please share anything that would improve games, payments, or navigation. Every message is reviewed carefully by our team and helps shape updates to the site and user experience. Your input matters. Thank you for helping us improve and keep the platform useful and reliable.