Data Privacy Policy

This Privacy Policy explains how Meow collects, uses, stores and protects personal information when you register, play, place bets or otherwise interact with our services. We respect your privacy and aim to be clear about the types of information we handle, how we use it and the choices available to you.

Types of data we collect

Personal data

When you create an account or contact support we may collect personal details such as your name, date of birth, email address, phone number and billing information. If you complete identity checks we may also collect verification documents and information you provide during that process.

Technical data

We collect device and connection details required to operate the service, including IP address, browser type, device identifiers, operating system and location data inferred from your network. If you link a crypto wallet or use on-chain features we may record wallet addresses and transaction identifiers as part of service delivery and security monitoring.

Transactional data

We keep records of account activity and transactions such as deposits, withdrawals, wagers, game history and support interactions. Payment confirmation data and any receipts required to process payments are included in transactional records.

How we use information

We use information to provide and improve our services, process payments, verify identity where required, prevent fraud and abuse, resolve disputes and respond to support requests. We also use data for internal analytics to monitor service performance and to communicate important account or service notices.

Data protection practices

We implement reasonable administrative, technical and physical measures to protect personal information against unauthorized access, alteration and disclosure. Access to personal data is restricted to authorised staff and contractors who need it to perform their duties. While we take steps to secure information, no transmission over the internet or electronic storage can be guaranteed completely secure.

Cookies and tracking technologies

We and our partners use cookies and similar technologies to operate the site, remember preferences, and measure and improve functionality. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the site function.

User rights

You have rights to access, correct or request deletion of personal information we hold about you, subject to applicable requirements and limitations. You can also withdraw consent where processing is based on consent, or object to certain uses of your information.

Access, correction and deletion of data

To request access, correction or deletion, contact our support team with your account details. We will verify your identity before responding and will provide information on how requests are handled and any applicable limitations.

Information sharing and third parties

We may share data with payment processors, fraud prevention services, service providers who support operations, and with authorities when required by law. We require third parties to maintain appropriate safeguards and to use personal data only for permitted purposes.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices. Material changes will be communicated via the site or by email. Continued use of our services after changes indicates acceptance of the updated policy.